๐Ÿ‘ฅ Our People

The Crew Behind
Every Great Ski Day

Our team isn't just knowledgeable โ€” they're obsessed. Every person here rides the mountain, knows the gear, and genuinely cares about sending you up the hill with the perfect setup.

A shop that feels like home
the moment you walk in

Vail Ski Base interior
Our Full-Service Shop Floor
Boot fitting area
Expert Boot Fitting
Ski rental wall
Premium Ski Selection
Snowboard rentals
Snowboard & Binding Setup
Helmet and accessories
Helmets & Accessories

Every position filled by a mountain obsessive

We don't hire people who are learning to love the outdoors โ€” we hire people who can't imagine life without it.

Boot fitting specialist
Gear Specialists
Expert Fitters
Boots are the most important piece of equipment on the mountain. Our fitting specialists have the knowledge and patience to get every guest into a boot that performs โ€” regardless of foot shape, skill level, or budget. A great boot fitting changes everything.
Boot Fitting Binding Setup Ski Matching
Staff giving mountain advice
Local Knowledge
Solid Advice
Whether you're a first-timer wondering which run to start on or an expert hunter chasing untracked powder, our staff has you covered. We know which trails are groomed, which bowls hold snow longest, and where to be when conditions peak. Real advice from real riders.
Trail Conditions Run Recommendations Local Intel
Technician tuning skis
Workshop
Certified Technicians
Behind the counter, our certified techs are setting bindings to spec, checking every piece of equipment before it goes out the door, and making sure your setup is dialed before you ever click in. Every rental leaves our shop properly adjusted โ€” no exceptions.
Binding Certification Equipment Check Safety First
Helping families get set up
Family Services
Junior Specialists
Getting kids set up right requires an extra level of care and patience. Our junior specialists know exactly how to size equipment for growing feet and changing skill levels โ€” and they're great at making the experience fun for little ones who are nervous or new to the sport.
Kids' Sizing First-Timer Friendly Family Packages
Snowboard setup
Board Culture
Snowboard Crew
Riders serving riders. Our snowboard team knows the difference between a stiff all-mountain deck and a playful park setup โ€” and they'll match you to the right board for your riding style, ability, and the terrain you're planning to explore. Stance, binding angle, everything.
Deck Selection Stance Setup Rider Focused
Equipment storage service
Concierge
Overnight Care
Your gear doesn't need to come back to the hotel with you. We offer free overnight storage for all rental equipment โ€” so you can ski late, grab dinner, and walk out the next morning ready to go. Boot drying service available too, because cold damp boots are never a good start to the day.
Free Storage Boot Drying Next-Day Ready
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Snow First
Every person on our team is a rider. We live the mountain lifestyle year-round.
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Zero Upsell
We'll tell you what you actually need, not the most expensive option in the shop.
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Fast Setup
Book online and your gear is staged. Walk in, verify fit, and you're on the gondola.
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Good Vibes
Ski days should be fun from start to finish. That starts right here in the shop.
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The best part of this job is seeing someone walk in nervous about their first ski day and walk out with gear they feel confident in. That's what we're here for.
The Vail Ski Base Team

Come Meet Us in Lionshead

Book online to save 25% and have your gear ready when you arrive โ€” or walk in and we'll take care of you in person.